Below are some common concerns of our clients before purchasing our units, if you have other questions, please just send it to
Call them and ask them: If they cover cranial prosthetics? if they do Ask them how much do they cover it and how frequent (most company covers it at a yearly access or 1 time only).
• If you're ordering a customized wig with hair purchase, your wig is expected to be shipped within 7 to 15 business days. (EXCLUDING HOLIDAYS and WEEKENDS)
• Hair that is sent in to make a wig, will be shipped within 3 to 10 business days. (EXCLUDING HOLIDAYS and WEEKENDS)
Holidays and sales may affect all expected shipping dates. Please note these days does not include shipping time. Any wrong orders sent in will delay shipping. Please note once shipped you are to contact the shipping company to inquire about your wig, Versatile Beauty Bar LLC is NOT responsible for lost or damaged packages.
All Custom wigs are included with bleached knots, unless requested otherwise. Pre-made units DO NOT come with bleached knots.
Yes pickup is available you will be provided the option to pick up when you check out.
Customized wigs are made to fit your specific head size. A factory made wig, that typically fits most and ranges from (small, medium, large) Please Refer to our Wig measurements chart for further details, in choosing your correct size.
• There are no returns or exchanges for customized wigs. This is because customized wigs are made to fit your head size. Should there be any problem with the fit AND you sent your measurements please send an email to us with your order/invoice number and state concern. Any concerns with your wig order should be submitted to, no later than 24hrs after you received your wig. NO EXCEPTIONS.
If an email or concern is raised after that, we have the right to deny the request to fix the issue. Also, please note, the wig will only be fixed in the condition that is was sent out. If the hair is worn, smells, etc... We will ship it back to you.
• For pre-made wigs ordered on the website no refunds are allowed only an exchange, if the unit is returned, in the very order and packing it was received by you the customer. These wigs are sold as is.
All Hair must be shipped within 1 week of payment to 3223 Murray Ridge Rd, San Diego CA 92123. All closures must be 5x5 in size. Frontals must be 13x4 or 13x 6 in size. All lace closures and frontals must have a barrier ring around it, this is because a sewing machine is used to sew down the material.
Unsure please text picture to 571.732.3445
If hair is not received 1 week of payment, please know processing and shipping time will also be delayed, due this issue.
Versatile Beauty Bar, LLC is a wig making company, we offer our clients virgin and raw Indonesian hair for our wig services currently. We also offer bundle deals.
The fastest way to get a hold of me is by sending an email or through the chat bar on the home page of the site.
With proper maintenance your Pre-made and Versatile Custom Crown can last between up to 2- 5+ years respectively, especially if you have more than one to alternate with.
It is recommended to only condition your hair, when washing unless it is visibly soiled or being processed (bleaching, coloring, glue, gel, etc..
Some of our favorite conditioners are
1.) Versatile Hair Essentials Conditioner
2.) Coconut Water Conditioner
3.) Creme of nature with argon oil (red or orange bottle )
4.) Total matrix mega sleek conditioner For best results, soak your wig in water and conditioner overnight, de-tangle with wide tooth comb or de-tangling brush starting at the ends, rinse, we recommend using our keratin protein leave-in conditioner and let air dry.
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